Privacy Policy

At Double Depresso Co., we value your trust and are committed to protecting your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

This Privacy Policy explains how we collect, use, and protect your information through our website hosted on Wix.com.

Information We Collect

We collect only the information needed to process your orders and improve your experience, including:

Personal details such as name, email address, phone number, and shipping/billing address.
Payment information, which is processed securely through Wix Payments, PayPal, or other integrated processors. We do not store or have access to your full payment details.
Non-identifiable data such as cookies, analytics, and device information to understand site performance and usage trends.

How We Use Your Information

We use your information to:

Process and fulfill your orders, payments, and deliveries.
Communicate with you about updates, restocks, and new product releases (only if you’ve opted in).
Improve our website, product offerings, and overall customer experience.
Comply with legal obligations under Canadian and provincial law.

How We Protect Your Information

Our website is hosted and secured through Wix.com, which uses SSL encryption, PCI-DSS-compliant payment processing, and secure servers.

Access to your information is restricted to authorized team members who require it to fulfill your order or provide customer support.

We do not sell, rent, or share your personal data with third parties, except as required by law.

Your Rights

Under PIPEDA and PIPA, you have the right to:

Access, correct, or delete your personal data.
Withdraw consent for marketing communications at any time.
Request information about how your data is stored or processed.

To make a request, email double.depresso.co@gmail.com and include “Privacy Request” in the subject line.

Cookies and Analytics

Our website uses cookies for core functionality, analytics, and performance tracking via Wix and third-party tools like Google Analytics.
You can disable cookies in your browser settings, though some website features may not function as intended.

Data Retention

We retain your data only as long as necessary to fulfill your order, comply with legal requirements, or resolve disputes.

Contact

If you have questions about this Privacy Policy or how your data is handled, contact us at:
double.depresso.co@gmail.com
Kelowna, British Columbia, Canada